Pracbee - Best online Coaching for JEE | NEET | IIT

Privacy Policy

(Website + App)

We value your trust. To honor that trust, PracBee adheres to ethical standards in collecting, using and protecting any information you provide. PracBee Education Private Limited (operating under the PracBee brand name), is an edtech company incorporated for learning in India. This Privacy Policy governs your use of ‘PracBee – The Learning App’ (‘Application’), pracbee.com (‘Website’) and other associated applications, products, websites and services managed by the Company. Please read this Privacy Policy (‘Policy’) carefully, along with the Terms of Use (‘TOU’) provided on the Application and Website, before using the Application, Website, our services and products. Your use of the Website, the Application, or the Services in connection with the Application, Website or Products (the ‘Services’), or through any mode or use of any Product including SD card, tablet or other storage/transmitting device by registering with us through this Indicates your acceptance of the policy and your agreement to be legally bound. If you do not agree to the terms of this policy, do not use the Website, apply our products or take advantage of any of our services.

User Provided Information

The Application/Website/Services/Products receive the information you provide when you download and register for the Application or the Services or Products. When you register with us, you typically (a) provide your name, age, email address, location, phone number, password and educational interests of your ward; (b) information related to transactions, such as when you make a purchase, respond to an offer, or download or use the Application from us; (c) information that you provide to us when you contact us for assistance; (d) the information you enter into our system when using the Application/Services/Products, such as asking doubts, participating in discussions and testing. The said information collected from users may be classified as “personal information”, “sensitive personal information” and “associated information”. Personal information, sensitive personal information and associated information (each as defined individually under this Information Technology (Fair Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 (“Data Protection Rules”)) collectively shall be referred to as ‘. ‘Information’ in this policy. We may use the information to contact you from time to time, to provide you with services, important information, necessary notices and marketing promotions. We will ask you when we need more information that personally identifies you (Personal Information) or allows us to contact you. As long as the login/access credentials match yours, we will not differentiate who is using the device to access the Application, Website or Services or Products. In order to make the best use of the Application/Website/Services/Products and to enable the Application/Website/Services/Products to accurately capture your information, it is necessary that you have logged in using your own credentials have done We will provide you, at all times, the option not to provide personal information or sensitive personal information that we want from you. In addition, you will also have the option, at any time while using the Application/Services/Products, to withdraw your consent to the use of such Personal Information or Sensitive Personal Information previously given to us. Such withdrawal of consent is required to be sent to us in writing at the contact details set out in this policy. However, in such event, the Company fully reserves the right not to allow further use of the Application or to provide you with any service/product thereunder.

Automatically Collected Information

In addition, the Application/Product/Services may automatically collect certain information, including the type of mobile device you use, the unique Device ID of your mobile device, the IP address of your mobile device, your mobile operating system, Includes, but is not limited to. Information about the type of mobile Internet browser you use, and how you use applications/services/products. As is true of most mobile applications, we also collect other relevant information in accordance with the permissions you provide. We use an outside credit card processing company to bill you for goods and services. These companies do not retain, share, store or use personally identifiable information for any other purpose.

Use of your Personal Information

We use the collected information to analyze trends, conduct research, administer applications/services and products, learn about each user’s learning patterns and movements around the application/services and products, and for our user base. To collect demographic information about and usage behavior. whole. Aggregated and personal, anonymous and non-anonymous data may be transmitted from time to time to external service providers to help us improve applications, products and our services. We will only share your information with third parties in the ways described below in this Policy. We may use personal data and behavior patterns in conjunction with personal information to provide you with personalized content and improve your learning objectives. Third parties provide certain services that we use to analyze data and information to personalize, enhance insight and help improve your experience, or to reach you with more value-added applications, products, information and services. can do for However, these third-party companies have no independent right to share this information. We do not sell, trade or share your information with any third parties (except for company subsidiaries/affiliates for related offers) unless we have been expressly asked to do so by you in writing or electronically. has not been authorized by. We may occasionally provide aggregate statistics about our customers, traffic patterns and related site information to reputable third parties, however when this information is disclosed it will be in an aggregated form and may not contain any personally identifiable information about you. Won’t happen. PracBee will occasionally send email notices, messages or contact you to communicate about our services, products and benefits, as they are considered an essential part of the services/products you choose. We may disclose information:


  1. To comply with a similar legal process as required by law, such as a subpoena;
  2. To enforce the applicable TOU, including investigation of possible violations thereof;
  3. when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, address security or technical issues, or respond to a government request;
  4. Our trusted service providers who act on our behalf do not have independent use of the information we disclose, and have agreed to abide by the terms set forth in this Policy;
  5. To protect the rights, property or safety of the Application/Website/Protoby Educations Pvt Ltd or its users or the public from imminent harm as necessary or as permitted by law;
  6. With third party service providers to personalize the Application/Website/Services/Products for better user experience and to conduct behavior analysis;
  7. Any part of the information containing personal data relating to minors provided by you shall be deemed to have been given with the consent of the minor’s legal guardian. Such consent shall be deemed to have been provided by your registration with us.

Access to your Personal Information

We will provide you with the means to ensure that your personal information is accurate and current. If you have filled out a user profile, we will provide you with a clear way to access and change your profile from our applications/services/website/products. We take reasonable security measures to protect your password from being exposed or disclosed to anyone.

Cookies

We send cookies (small files containing a string of characters) to your computer, which uniquely identify your browser. Cookies are used to track your preferences, help you login faster, and are aggregated to determine user trends. This data is used to improve our offerings, such as providing more content in areas that are of most interest to the majority of users. Most browsers are initially set up to accept cookies, but you can reset your browser to decline all cookies or to indicate when a cookie is being sent. Some of our features and services may not function properly if your cookies are disabled.

Links

We may present links in a format that enables us to keep track of whether these links have been followed. We use this information to improve our customized content. Clicking on the link may take you to sites outside of our domain. We are not responsible for the privacy practices of other web sites. We encourage our users to be aware when they leave our site to read the privacy statements of each web site that collects personally identifiable information. This Privacy Policy applies solely to the information collected by our website.

Alerts

We may alert you by email or phone (via SMS/call) to notify you of new service offerings or other information from the Company and its subsidiaries/affiliates, which we believe may be relevant to the Company or its subsidiaries. May be useful to you through /colleagues.

Public Forums

When you use certain features such as discussion forums on our website and you post or share your personal information, such as comments, messages, files, photos, will be available to all users, and will be in the public domain. All such sharing of information is done at your own risk. Please be aware that if you disclose personal information when posting in your profile or on our Forums this information may be publicly available.

Security

We are concerned about protecting the privacy of your information. We provide physical, electronic and procedural security measures to protect the information we process and maintain. For example, we limit access to this information only to authorized employees who need to know that information in order to operate, develop or improve our applications/services/products/website. Please be aware that, although we strive to provide reasonable security for the information we process and maintain, no security system can prevent all potential security breaches.

How long do we retain User data?

Currently, we plan to retain user data for as long as an account is active and for at least three years afterwards. We may change this practice according to legal and business requirements. For example, we may extend the retention period for certain data if necessary to comply with law or a voluntary code of conduct. Unless otherwise prohibited, we may shorten the retention period for certain types of data if necessary to free up storage space.

Automatically Collected Information

In addition, the Application/Product/Services may automatically collect certain information, including the type of mobile device you use, the unique Device ID of your mobile device, the IP address of your mobile device, your mobile operating system, Includes, but is not limited to. Information about the type of mobile Internet browser you use, and how you use applications/services/products. As is true of most mobile applications, we also collect other relevant information in accordance with the permissions you provide. We use an outside credit card processing company to bill you for goods and services. These companies do not retain, share, store or use personally identifiable information for any other purpose.

Log Information

When you use our website, our servers automatically record the information that your browser sends whenever you visit any website. These server logs may include information such as your web request, Internet Protocol address, browser type, browser language, the date and time of your request, and one or more cookies that can uniquely identify your browser.

User Communications

When you send us an email or other communication, we may retain those communications to process your inquiries, respond to your requests, and improve our services.

Changes to this statement

As the company grows, our Privacy Policy will need to evolve as well as cover new situations. You are advised to review this policy regularly for any changes, as continued use is considered an approval of all changes.

Your Consent

We believe that, each user of our Application/Services/Products/Website should be in a position to provide an informed consent prior to providing any information necessary for the use of the Application/Services/Products/Website. By registering with us, you are expressly consenting to the collection, processing, storage, disclosure and management of your information as set forth in this Policy and as amended by us. Processing your information in any way, including but not limited to, collecting, storing, deleting, using, combining, sharing, transferring and disclosing information, all activities in India Will be in If you reside outside India, your information will be transferred, processed and stored in accordance with applicable data protection laws in India.

Contact Information

Our Grievance Officer will make all reasonable efforts to address your grievances at the earliest possible opportunity. In case of any query you can contact us at [email protected].